Limited Mobility Access

You must make sure that your wheelchair is in a safe condition to travel or the driver may not let you travel in case you hurt yourself or other passengers.

If you have a powered chair you must make sure that the battery is secure. If your chair has adjustable kerb climbers you should check that they are set so that they do not catch on the ramp.

City Tours Belfast has the right to refuse to let you travel if they believe that your wheelchair is not in a safe condition. It is a good idea to check whether your wheelchair can be carried by the bus operator before you travel.

Pram In Wheelchair Area?

Wheelchair users will be given priority over pushchair users. If there is a pushchair in the wheelchair space, when you try to board the bus, the driver should ask the pushchair user to move.

However, if the pushchair user refuses to move the driver can not force them to do so.

Getting on & off bus?

The level of facilities on buses to improve their accessibility for disabled users will depend on when they were brought into service. Some buses will be fitted with:

• A portable ramp
• Vehicle Lowering Systems
• Steps

If you want the driver to help you get on or off a bus you should ask for assistance.

Questions ?

If you require private coach hire in Belfast and beyond to be fully accessible for disabled passengers, please contact our booking office.